Head of Business Systems and Operations

Head of Business Systems and Operations – Head of Business Systems, Head of Business Systems & Operations, Director of Business Systems, Director of Business Technology (BizTech), Head of Business Technology (BizTech), Head of Enterprise Applications, Director of Enterprise Applications, Head of Revenue Systems, Director of Revenue Systems, Head of Revenue Operations Technology, Director of Revenue Operations Systems, Head of Finance Systems, Director of Finance Systems, Business Systems Manager, Enterprise Systems Manager, CRM & ERP Manager, Salesforce Systems Manager, Salesforce Platform Manager, NetSuite Systems Manager, NetSuite Functional Lead, ERP Systems Manager, CRM Systems Manager, Integration Architect (iPaaS / Workato), Systems Integration Manager

Our client is seeking an experienced Head of Business Systems & Operations to join their growing B2B SaaS organisation.

This is a hands-on leadership role where you’ll take ownership of the company’s core systems architecture across Salesforce, NetSuite, and the integration layer (iPaaS). You’ll be responsible for ensuring clean, reliable data flows across Finance, GTM, and operational teams, while driving automation, scalability, and system alignment.

This is an excellent opportunity for someone who wants to own and evolve a closed-loop systems architecture (lead-to-revenue, quote-to-cash) within a scaling environment.

Key Skills & Experience:

• 8+ years’ experience in Business Systems, RevOps, or Enterprise Systems within B2B SaaS
• Strong expertise across Salesforce and NetSuite, including integrating and aligning both systems
• Hands-on experience with iPaaS tools (e.g. Workato, Celigo, Boomi)
• Proven experience designing and managing end-to-end business processes (lead-to-revenue, quote-to-cash)
• Strong understanding of data governance, master data management, and system design
• Experience partnering with Finance, Sales, and Operations leaders
• Ability to operate both strategically and hands-on across systems and automation

Responsibilities:

• Own the end-to-end business systems architecture, ensuring seamless integration across Salesforce, NetSuite, and the wider tech stack
• Lead the development of a closed-loop system (lead-to-revenue and quote-to-cash), ensuring accurate and trusted data across the business
• Drive automation and integration strategy, improving efficiency and reducing manual processes
• Establish and enforce data governance and system standards, ensuring consistency, accuracy, and scalability
• Partner with Finance, Sales, and Operations leaders to translate business needs into scalable system solutions
• Build, lead, and develop a high-performing systems function, ensuring a hands-on, delivery-focused culture

Location: Fully remote (Portugal, UK or US)

Candidates must be eligible to work in this country.

Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.

If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: www.catchgroup.com.