ZAB Administrator

ZAB Administrator – ZAB Consultant, Zone Advanced Billing Consultant, ZAB Specialist, ZAB Administrator, ZoneBilling Consultant, ZoneBilling Specialist, Billing Systems Consultant, Revenue Systems Consultant, Finance Systems Consultant, ERP Consultant, Systems Manager, Systems Support, Support Consultant, Billing Support Consultant, Functional Consultant, Systems Administrator, Application Support Consultant, Revenue Operations Consultant, Subscription Billing Consultant, Billing Administrator, ZAB support, ZoneBilling support, BAU support, Troubleshooting, Ticketing, Issue resolution, Billing flows, Revenue flows, Subscription billing, Usage billing, Recurring billing, Invoicing, Revenue recognition, O2C, Order to Cash, Finance Systems, Workflows, Configuration, Enhancements, User support, Stakeholder management, Billing operations, Revenue operations, ERP – West Midlands – Midlands – London – Hertfordshire – Surrey – Hampshire  – Hybrid – £55,000-£65,000

Our client is seeking a ZAB Administrator / Billing Systems Specialist to take ownership of Zone Advanced Billing support and act as the main point of contact for related issues across the business.

This is a hands-on role focused on day-to-day support, troubleshooting, billing and revenue accuracy, and improving how the platform supports Finance and the wider business.

Key Skills & Experience:

• Strong hands-on experience with Zone Advanced Billing / ZAB / ZoneBilling.
• Previous experience in a ZAB Consultant, ZAB Administrator, Billing Systems Consultant, Finance Systems Consultant or similar role.
• Strong understanding of billing processes, invoicing, revenue flows, and recurring / subscription-based models.
• Experience resolving issues and supporting BAU activity within a live systems environment.
• Comfortable working closely with Finance and other business stakeholders, including non-technical users.
• Experience making smaller system improvements across configuration, workflows, fields, and process design.
• A proactive individual who enjoys troubleshooting, improving systems, and driving day-to-day operational stability.
• Comfortable managing multiple priorities in a fast-paced environment.
• Exposure to ERP or finance systems would be beneficial, though the main requirement is strong ZAB experience.

Main Responsibilities:

• Act as the main point of contact for ZAB / billing-related issues across the business.
• Investigate and resolve billing, invoicing, and revenue-related system issues.
• Handle day-to-day support activity, including troubleshooting and managing ongoing system queries.
• Support and improve billing processes to ensure accuracy, efficiency, and consistency.
• Work closely with Finance and wider business teams to support users and improve system understanding.
• Make smaller platform enhancements, including changes to configurations, workflows, and related system setup.
• Monitor billing and revenue flows to ensure they are functioning correctly and aligned to business requirements.
• Act as a bridge between systems and finance, helping translate business issues into practical solutions.
• Support user adoption and confidence across the business through ongoing guidance and problem solving.
• Identify areas for improvement and recommend practical enhancements to strengthen the overall process.

Location: Remote

Candidates must be eligible to work in this country.

Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.

If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: www.catchgroup.com