ERP/NetSuite Support Consultant

ERP Support Consultant – Application Support, 2nd Line Support, 1^st Line Support,   ERP Support, ERP Administrator, ERP admin, Administrator, ERP systems support, Systems support, Support analyst, Support consultant, ERP support analyst, System Analyst, finance support, IT Support, Helpdesk support, Dynamics BC, NAV, D365, NetSuite, SAP, Sage, Infor, Agresso, JDE, NAV, BC, JD Edwards – Berkshire, Surrey, Hampshire, Farnborough, Aldershot, Farnham, Hook, Hartley Wintney, Odiham, Fleet, Basingstoke, Camberley, Bracknell, Woking, Reading, Guildford, South East England

We are currently recruiting for a driven and motivated ERP Support Consultant to join a forward-thinking and expanding organisation. This is an outstanding opportunity for an experienced ERP support professional who is looking to develop their career into a specialist NetSuite Support Consultant, with full structured training provided.

The ideal candidate will have a minimum of 2 years ERP support experience within a customer/client facing role and be willing to be trained into a NetSuite support consultant. For this position no prior exposer to NetSuite is required and full training will be provided.  

This opportunity offers excellent career progression allowing you to develop and grow your skillset into a NetSuite functional consultant (full training provided)

This role will require the right candidate to be on site 2 times a week in Hybrid – Hampshire/Remote

Key Skills & Experience:

• 2 years+ experience in a ERP support role
• The ability to effectively query and use AI tools (M365 Co Pilot / Claude)
• Experience with NetSuite or another ERP system
• Education at Degree level could be an advantage
• Strong verbal and written communication skills
• Strong Documentation and Multimedia skills
• Ability to work in a fast-paced environment and to strict deadlines

Main Responsibilities:

• Supporting NetSuite projects
• Troubleshoot problems and quickly resolve issues
• Ensure all process documentation is maintained and is written clearly and concisely
• Develop trusting relationships and demonstrate excellent communication skills with all departments
• Implement a comprehensive management plan for each project and ensure all stakeholders are kept updated on progress
• Provide resource on IT projects when required
• Provide effective 1st and 2nd line support to a large number of Oracle NetSuite users/clients
• Assist with future software implementations and testing for upgrades/releases
• Creating and delivering product features and updates webinars, blog posts, and videos
• Reviewing customers’ system usage and identifying areas where Nolan can add value to customers

Location: Hybrid – Hampshire/Remote

Candidates must be eligible to work in this country.

Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.

If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: www.catchgroup.com.